Frequently Asked Questions

There is Harbour Carpark and Lockers Quay Carpark which are less than a 5-minute walk to the main entrance and include disabled parking spaces. Unfortunately our 3 disabled bays are not accessible until the start of November due to essential decarbonisation works on site. We apologise for any inconvenience.

A limited number of wheelchairs can be accessed via the Admissions team, however, it is a first come first serve basis.

The Aquarium is accessible to people with wheelchairs. All exhibits are accessed either by ramps or by lifts.

Yes, you’re very welcome to bring a picnic with you when visiting the Aquarium. We ask that all picnics are eaten outside and request that your waste is taken home with you for responsible disposal.

We do not allow any form of smoking inside the building. This includes the use of any e-cigarette/vaping devices. This is to ensure that we avoid any confusion on reports of sources of smoke within the building. We do have a garden in which members of the public may smoke if they wish.